Frequently Asked Questions For your convenience, to follow are the most commonly asked questions and their answers about our company and products. If you do not see the answer to your question here, please contact us. We welcome all inquiries.

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A-11.Our S.O.S. (Smoke Odor Solution) was specifically formulated for use in fire and smoke restoration situations. It is an alternative to the original 3X Industrial formula, which counteracts smoke in addition to just about any other problem odor. S.O.S. is available for use in the Heavy-duty Standalone Cartridge, Restorator, VaporShark and Portable Industrial.

Q-1. Where are your products made?

Q-2. Do you have retail locations where I can purchase products?

Q-3. Can people, pets and plants remain in the area where your products are working?

Q-4. What do you mean by “neutralizing odors?”

Q-5. Will the offensive smell return?

Q-6. Do your products have a smell?

Q-7. I have severe asthma/allergies. Can I use your product?

Q-8. How are your systems different from ozone or ion precipitors?

Q-9. Are your products toxic?

Q-10. Is there any guarantee on your products?

Q-11. Which of your fragrances controls smoke (including tobacco) best?

Q-12. How often should I change the filter on my air cleaner?

Q-13. How long should I use a Restorator to treat odor problems in vehicles?

Q-14. Do you have any product testimonials that I can read?

Q-15. Do you provide private label or specially configured products for distributors and other manufacturers?

Q-16. Have a question that doesn't appear in the FAQ sections