Frequently Asked Questions
For your convenience, to follow are the most commonly asked questions and their answers about our company and products. If you do not see the answer to your question here, please contact us. We welcome all inquiries.
Answer to your question
A-8. Ozone is a regulated toxic gas often touted as a solution to all types of indoor pollutants and interior contamination after disasters. You can find out more about the whole story of ozone generators from the U.S. government’s EPA web site (www.epa.gov/iaq/pubs/ozonegen.html). Ozone oxidizes everything it contacts. People are advised not to be around running ozone generators for health reasons. Our system does not oxidize; instead, our products emit a dry vapor, composed of natural oils, to control odors in the air and odors imbedded in porous surfaces.
Q-1. Where are your products made?
Q-2. Do you have retail locations where I can purchase products?
Q-3. Can people, pets and plants remain in the area where your products are working?
Q-4. What do you mean by “neutralizing odors?”
Q-5. Will the offensive smell return?
Q-6. Do your products have a smell?
Q-7. I have severe asthma/allergies. Can I use your product?
Q-8. How are your systems different from ozone or ion precipitors?
Q-9. Are your products toxic?
Q-10. Is there any guarantee on your products?
Q-11. Which of your fragrances controls smoke (including tobacco) best?
Q-12. How often should I change the filter on my air cleaner?
Q-13. How long should I use a Restorator to treat odor problems in vehicles?
Q-14. Do you have any product testimonials that I can read?
Q-15. Do you provide private label or specially configured products for distributors and other manufacturers?
Q-16. Have a question that doesn't appear in the FAQ sections
Sewage
Remediation
Fire
Damage
Pet
Odours
Mould
Abatement
 
P.O. Box 80050, Burlington, ON, Canada L7L 6B1 Tel: 905.632.0921 Toll Free 800.923.5304 Fax: 905.824.9469 E-Mail: info@newtechon.com